Frequently Asked Questions
Do I pay online?+
No — there is no online payment at all. You order, we confirm by phone or text and deliver free in San Diego & Tijuana. You inspect the scooter at your door and pay in person only if you accept it. If you don’t like it, you can refuse the delivery and pay nothing.
Are the scooters new or used?+
Most are used, open-box, or refurbished — the exact condition, mileage, battery health, and any known defects are listed on every product page.
Can I refuse the delivery?+
Yes. Inspect the scooter when it arrives. If you don’t want it, simply refuse the delivery — no payment is required and there’s no charge. Once you accept the scooter and pay, the sale is final.
Do you deliver?+
Yes — delivery is free in San Diego & Tijuana. We schedule the drop-off around your day.
Is there a warranty?+
Every scooter lists its exact warranty on its product page. Coverage varies by unit and is always stated upfront.
Can I trade in my current scooter?+
Yes — request an offer on our Trade-In page and apply the credit to any scooter in stock.
Do you offer financing?+
Financing is available on qualifying scooters. Ask when we confirm your order.
Do you repair scooters?+
Yes — we service most major brands. Request a quote on our Repair Service page.